We process your orders within 48 hours. Orders received on weekends or holidays are processed on the next working day.
Once done, they are sent to our courier partners. A pick-up call is initiated to them or we send them to their offices for further processing. We normally ship through the following courier partners.
•India Post and EMS Speed Post
•UPS, USPS, and One World Express
..tea lovers may choose any one of the aforementioned services.
Some countries or addressed to P.O. Box are not serviceable by priority couriers. In such circumstances we ship them either by India Post or EMS as applicable.
Shipping charges will have to be borne by the buyer unless they qualify for free shipping. Tea lovers may easily see an estimate of how much shipping charges would be levied by adding an item to the shopping cart and then viewing the shopping cart during the check out process.
Purchases above $29 are eligible for free shipping. (Available for some countries only)
Parcels are sent via USPS, One World Express or Postal Service depending or through the service available for the destination country.
Delivery times are 9 to 25 working days.
Purchases above $149 qualifies for free shipping by priority partners. (Fedex / DHL). Delivery times are 5 to 8 working days.
All purchases shipped to any destinations within India are eligible for free shipping facility shipped via India post or the best priority service available.
Tracking Your Parcel
Tea lovers may track them at the link provided below
Track at this link.or at the links of the respective courier partners mentioned below.
About parcel arrival
For Overseas orders:
1. India Post (A Govt. of India Enterprise) – Delivery normally takes place between 20 to 29 working days.
2. EMS (Speed post), USPS, One World Express– Delivery normally takes place between 10 to 15 working days.
3. UPS – Delivery normally takes place between 5 to 9 working days.
4. DHL – Delivery normally takes place between 4 to 9 working days.
5. FedEx – Delivery takes place between 4 to 9 working days.
For Orders within India:
The parcels are delivered within 48-72 hours to almost all India cities cities and metros via our priority courier partners.
India Post takes about a week to deliver the parcels.
Our liability with regard to shipping/couriers.
Our liability ceases once the parcels are handed over to third party.(Though, we at Darjeeling Tea Boutique do try to help track the parcels, and a possible replacement of the parcel, in the interest of our tea lovers, may be provided as a backup, under rarest of rare cases.)
About Taxes and other charges
We do not charge any taxes or duties during invoicing. Any extra taxes/ custom duties have to be borne on your part, at your end, upon receipt of the parcel as an when required depending on each country and its inbound parcel rules or as is applicable.
You may contact us to know anything more regarding the same.
Buyers in India are charged GST which is inclusive of the price shown.